Terms of Service

1. Agreement to Terms

By accessing or using First Aid Plumbing's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our services.

2. Service Description

First Aid Plumbing provides residential and commercial plumbing services, including but not limited to:

• Emergency plumbing repairs
• Drain cleaning and maintenance
• Pipe repair and replacement
• Water heater services
• Leak detection and repair

3. Scheduling and Appointments

When scheduling our services:

• We require 24-hour notice for appointment cancellations
• Emergency services are available 24/7
• Service windows will be provided for scheduled appointments
• Customer must provide accurate contact and service location information

4. Pricing and Payment

Our pricing policies include:

• Upfront pricing before work begins
• Payment is due upon service completion
• We accept major credit cards, cash, and approved financing
• Emergency service may incur additional fees

5. Warranties and Guarantees

We stand behind our work with:

• 90-day warranty on labor
• Manufacturer warranties on parts and equipment
• 100% satisfaction guarantee
• Written warranties provided upon request

6. Customer Responsibilities

Customers agree to:

• Provide accurate information about plumbing issues
• Ensure safe access to work areas
• Be present or have an authorized representative during service
• Promptly report any issues with completed work

7. Liability

First Aid Plumbing maintains comprehensive insurance coverage. However, we are not liable for:

• Pre-existing conditions
• Damage caused by customer negligence
• Issues arising from customer's failure to maintain plumbing systems
• Force majeure events

8. Dispute Resolution

Any disputes shall be resolved through:

• Direct negotiation with our customer service team
• Mediation if necessary
• Binding arbitration as a last resort

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of updated terms.

Contact Information

For questions about these terms, please contact us at: